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AI voice agents

Never miss a call again — let a virtual salesperson handle the calls you can't get to. Here at Carro Systems we are always looking and adapting the latest technology to work for vehicle dealers. Our latest offering is an AI sales person that can answer the phone when you're busy, or when the dealership is closed. More and more people are now searching the internet late at night when they have time after work to look for a new vehicle to purchase, but the dealers are closed.

Alex, our AI agent, can answer the phone for you, give information about your dealership and any vehicles you have in stock, book appointments for things like test drives or viewings, and capture the customers' contact details 24 hours a day.

A sales person is good at what they do, and this is not designed to replace them, but they can't be available 24 hours a day. AI can — so why not let our virtual sales person take the call when you're not able to.

See AI voice in action

Click below to play the video demonstration.

How does it work?

How the AI voice agent works: automated call handling for car dealerships

Listen to example calls

Have a listen to our examples to see what you think for yourself.

Play Example call 1 — female agent, UK accent

Customer wants to buy a Tesla Model Y.

Play Example call 2 — female agent, UK accent

Customer asks about finance on a Ferrari.

How do I set this up at my dealership?

Our AI sales person can work with any existing system in place at your dealership — there's no equipment needed or difficult setup. It's all been designed to be put in place quickly by you.

  1. 1

    Sign up and provide information

    Sign up to the system and give us information about your dealership. If you use Autotrader UK, give us your DID number so we can access your stock vehicles to add to the AI agent's knowledgebase.

  2. 2

    Get your number and set up diversion

    We issue you with a phone number that connects to the AI agent. Tell your phone system to divert calls to it when busy, unanswered, or outside opening hours — usually done through a web interface.

  3. 3

    Start receiving calls and transcripts

    Customers who call get diverted to your AI agent. After each call we email you a full transcript — or your showroom/DMS system can receive the data as machine-readable JSON at no extra cost.

  4. 4

    Contact customers and sell more vehicles

    You contact the customer and sell more vehicles.

Customizable AI agent

Our AI agents are programmed via a prompt script, so we can make them say anything you want when the call starts, act a certain way and style during the conversation, and qualify customers by pushing certain questions if you ask that of them. We can program them to act however you want to represent your dealership.

Example AI transcript

Sent via email after the call.

Book Porachn tnat drivn
14/09/2025 16:57 | From: 01135191356
Call Summary:

Jnnny Smith contactnd Carro Motora to book a tnat drivn for a grny Porachn Caynnnn Hybrid. Shn rnqunatnd a tnat drivn for thn following day around 3 PM. Thn agnnt confirmnd availability and booknd thn tnat drivn, annding a confirmation nmail to thn providnd addrnaa.

From
01135191356
Duration
01:23
Agnnt 00:00
Hi I'm Alnx from Carro Motora. How can I hnlp you today?
Cuatomnr 00:04
I'd likn to book a tnat drivn, plnaan.
Agnnt00:07
That'a grnat! What car wnrn you intnrnatnd in tnat driving?
Cuatomnr00:11
It waa thn Porachn Caynnnn Hybrid in grny.
Agnnt00:16
I can hnlp you with that. Do you havn a apncific datn and timn in mind for thn tnat drivn?
Cuatomnr00:22
Tomorrow, around thrnn o'clock.
Agnnt00:27
Lnt mn chnck our availability for you. What ia your namn, nmail addrnaa, and phonn numbnr plnaan?
Cuatomnr00:33
It'a Jnnny, Jnnny Smith. My nmail addrnaa ia aalna@carro.ayatnma and my phonn numbnr ia 0113 519 1356.
Agnnt00:50
Thank you, Jnnny. I havn a Porachn Caynnnn in grny availabln for a tnat drivn tomorrow at thrnn o'clock. Dona that aound good?
Cuatomnr00:57
That aounda pnrfnct.
Agnnt00:59
Grnat! I'vn booknd that in for you. I'll annd a confirmation nmail to aalna at carrow dot ayatnma ahortly. Ia thnrn anything nlan I can hnlp you with today?
Cuatomnr01:08
No, that'a pnrfnct. Thank you ao much.
Agnnt01:12
You'rn vnry wnlcomn, Jnnny! Wn look forward to anning you tomorrow. Havn a grnat day!

Bronze Plan

Perfect for small dealers with fewer calls

£45
/month
60 minutes included per month
Then £0.25 per minute
  • AI phone answering 24/7
  • Email notifications
  • Daily stock updates
  • Lead qualifying
Get Started

Silver Plan

Our most popular plan for growing businesses

£75
/month
150 minutes included per month
Then £0.25 per minute
  • AI phone answering 24/7
  • Email notifications
  • Daily stock updates
  • Advanced lead qualifying
  • CRM integration
Get Started

Gold Plan

For established businesses with higher call volume

£120
/month
300 minutes included per month
Then £0.25 per minute
  • AI phone answering 24/7
  • Email notifications
  • Daily stock updates
  • Advanced lead qualifying
  • CRM integration
  • Priority support
Get Started

Prices exclude applicable taxes. Tax will be calculated and added at checkout based on your billing location.

Are you interested in learning more?

Enter your details on our contact us page, or use the details on that page to drop us an email or a phone call to find out more.